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frequently asked questions

Where can I get more information on Utopia’s product ranges?

Click here to download or request copies of our literature.

Where can I view Utopia’s product ranges?

Click here to find your nearest displaying Utopia retailers. Alternatively, you can visit the Utopia showroom, based in the West Midlands. The Utopia showroom is by appointment only, 8.30am to 5pm Monday to Friday. Please call 01902 406400 to make an appointment.

Can you send me samples?

We will happily send you samples of door and worktop options free of charge. Visit the Request Samples page to submit your request.

Where can I buy Utopia products?

Click here to find your nearest displaying Utopia retailers.

Where can I obtain spare parts?

If you require any additions spare parts please contact your retailer.

What guarantee do Utopia offer?

We offer a 5 year guarantee on our furniture products with a lifetime guarantee on all sanitaryware. Click here to view our guarantee details.

Do you obtain your materials from sustainable sources?

All of our furniture is manufactured in the Midlands in our dedicated production facility. We source our materials wherever possible from responsibly maintained sources and have an active environmental policy.

Where can I obtain technical information?

Click here to download our Range and Specification price list.

Where can I find a copy of Utopia’s Fitting Instructions?

Click here to download a copy of our fitting instructions.

Where can I find advice on care and maintenance?

Click here to download a copy of our Care & Maintenance of Baths.
Click here to download a copy of our Care & Maintenance of Solid Surface Worktops.
Click here to download a copy of our Care & Maintenance of Timber.
Click here to download a copy of our Care & Maintenance of Mineralcast.
Click here to download a copy of our Care & Maintenance of Taps & Shower Valves.
Click here to download a copy of our Care & Maintenance of Tiles.
Click here to download a copy of our Care & Maintenance of Bath Screens 
Click here to download a copy of our Care & Maintenance of Ceramic Basins & Toilet Seats.
Click here to download a copy of our Care & Maintenance of Painted Timber.

How to look after my furniture?

Most everyday stains can be removed from units by cleaning with a damp cloth and soapy water. Do not use any abrasive cleaning agents or scouring pads, wire wool or any similar cleaning aids. Spillages should be wiped off immediately as any liquids left standing can cause damage.

How to look after my worktops?

General cleaning of the surface requires only a damp cloth and a mild detergent or non-abrasive cleaner diluted in warm water. Abrasive scouring powders, creams and even polishes should all be avoided. Buff the surface after cleaning with a soft cloth.

Where can I find your Terms and Conditions?

Click here for our terms and conditions.

Why should I choose Utopia?

Utopia is the UK brand leader for complete bathroom solutions, delivering more fitted bathrooms every year than any other UK manufacturer.

We are proud that we design and manufacture our bathroom range in the UK and give a 5 year guarantee on our furniture products.

We have been designing and manufacturing bathroom furniture, bathroom suites, worktops, mirrors and accessories in the UK for over 25 years and offer these through a network of over 650 selected retailers covering the UK and Ireland.

We also provide a full range of baths, shower screens, lighting, taps and tiles to enhance and complement the overall look and appearance of your bathroom and add that extra special wow factor.

We are a responsible manufacturer and wherever possible our materials come from sustainable sources. We also have an active environmental policy, recycling a high proportion of our waste materials.

utopia frequently asked questions