As part of its ongoing customer service commitment to ensuring the best possible user experience for its retail partners, Utopia has introduced a brand new order tracker. The new service is now live via the dedicated Retailer Hub portal on the main Utopia website.

Designed to make life easier and quicker for retailers by making information instantly accessible at any time of the day or night, the new order tracker allows customers to view all active and completed orders at a glance as well as tracking delivery dates, by order reference or line item.

Encouraging retailers to access the new service via the website, Helen Clark, Head of Marketing at Utopia, comments, “Having the most up to date information at their fingertips is crucial for our retail partners and having the ability to access this information any day of the week or any time of the day that suits them is equally essential – no more waiting until business open hours. This new tool will, I am sure, be invaluable to our retailers moving forward for greater visibility assisting in the planning and delivery of their next projects. ”