Category: Company Updates

As part of its ongoing customer service commitment to ensuring the best possible user experience for its retail partners, Utopia has introduced a brand new order tracker. The new service is now live via the dedicated Retailer Hub portal on the main Utopia website.

Designed to make life easier and quicker for retailers by making information instantly accessible at any time of the day or night, the new order tracker allows customers to view all active and completed orders at a glance as well as tracking delivery dates, by order reference or line item.

Encouraging retailers to access the new service via the website, Helen Clark, Head of Marketing at Utopia, comments, “Having the most up to date information at their fingertips is crucial for our retail partners and having the ability to access this information any day of the week or any time of the day that suits them is equally essential – no more waiting until business open hours. This new tool will, I am sure, be invaluable to our retailers moving forward for greater visibility assisting in the planning and delivery of their next projects. ”

Utopia Furniture Ltd has appointed Isabel Conn as its new Marketing & Digital Coordinator.

Isabel, who has a first-class honours degree in Visual Communication from Birmingham City University, will be a key member of the marketing team and, in particular, will assist in developing and growing the company’s digital strategy.

Since graduating, Isabel has worked on a number of live creative briefs set by global advertising agency McCann, in customer-focused roles with the McArthurGlen Group and, more recently, within the bathroom sector gaining valuable experience.

Commenting on her new role, Isabel said “I am delighted to be joining this market-leading brand at such an exciting time and look forward to learning a variety of new skills whilst making a positive contribution to the day to day running of the marketing department.”

Helen Clark, Head of Marketing at Utopia, comments “Isabel joins the business at a truly inspiring time as we unveil a host of new products to the market this Spring. With Isabel’s degree experience, creativity and enthusiasm we have no doubt she will be a fantastic addition to the business and will be key in delivering our future marketing campaigns.”

Utopia Bathrooms has strengthened its sales team with the appointment of Daniel Rudge as Business Development Executive for the Eastern region of England.

Daniel has many years’ experience in the KBB sector including over five years with Bathstore, joining as a design sales consultant and rising to store manager with responsibility for both the Aylesbury and Hemel Hempstead branches. More recently, Daniel worked in the flooring industry and it is from this role that he joins Utopia.

Welcoming Daniel to Utopia, Alex Patterson, Head of Retail, comments “We’re delighted that Daniel has joined us in this key role at such an exciting, albeit challenging, time. His expertise in the sector will be invaluable. By investing heavily now in our sales team and our new product development programme, we are ensuring Utopia is well placed to capitalise on the exceptional current demand for bathroom renovations, emerging even stronger than before Covid-19 struck.”

On top of two recent significant product launches, Utopia’s latest initiative is a new Fast Track delivery service offering three to five-day delivery on a dedicated selection of the newly refreshed Qube collection of wall mounted and freestanding bathroom furniture.

The products available via the new Fast Track service are in the popular White Gloss or Pebble Grey Gloss finish and are all detailed in the new Qube brochure.

Helen Clark, Head of Marketing at Utopia Bathrooms, comments, “We understand just how frustrating it can be if schedules change and product is required urgently. We’ve listened to the feedback from some of our customers and are delighted that we can now offer this service. It’s become very clear that there is a requirement for a speedily delivered offering and, with the further development of our new Qube collection, we are now able to offer a selection of this furniture range on a quicker turnaround.”

Need a quick overview of our complete range of beautiful bathrooms including the very latest colours and finishes? Then take our showroom tour – it’s a four minute video presenting our current range in a series of imaginative room sets, interspersed with close-ups to highlight the different finishes and textures in more detail.

The video is shot in the newly refitted showroom at our headquarters in Wolverhampton and is the perfect way to see all the latest innovations from Utopia. You’ll find all the exciting new colours and finishes introduced earlier this summer by simply clicking on this link: www.utopiagroup.com/new-products-video.

It’s official! Once again, Utopia has been voted the UK’s Best bathroom Furniture Brand in the annual BKU Awards 2020.

The BKU Award scheme is run by leading industry magazine, Bathroom & Kitchen Update, to recognise and celebrate the very best in the world of bathrooms. For Utopia, to win this award yet again is a genuine endorsement of our core values of inspirational design, premium quality and exceptional customer service.

The BKU Awards are a truly independent stamp of approval as industry professional in their thousands vote for nominated companies to determine who really is the best of the best. Utopia won the coveted Best Bathroom Furniture Brand in 2017 and 2018, was a strong finalist in 2019 and has now reclaimed the title for 2020.

Utopia – proud to be an award-winning British manufacturer of beautiful bathrooms.